When Words Fail You

Hello You

Communication is the lifeblood of our relationships, whether personal or professional. No one teaches you how to do it. You kinda pick it up from others in life.

It is the glue that binds us, the foundation on which we build trust, respect, and love. Good communication is not simply about sharing information, but about expressing our deepest emotions and desires, our fears and hopes. It is about being vulnerable and authentic, and truly listening to the other person. Good communication ain’t always easy, especially when emotions are run high.

We’ve got a few basic L.U.V.E. reminders to get you through:

Use the L.U.V.E. technique when listening as the receiver.

a) Listen with your ears, eyes, and heart to understand the other person’s feelings. Imagine what they are experiencing and comment or nod to show them you are listening. Do not speak unless you want to ask a question. This is not the time to defend yourself or to correct their story.

b) Understanding has a look.Show it by repeating back the main ideas in your own words to show them you understand. This is not for you to regurgitate what was said, syllable by syllable to prove you heard it…and so you can speak. Remain curious about their intention and your role.

c) Validate by expressing empathy for their feelings, circumstances, or point of view even if you disagree.

d) Express confidence in finding solutions if they have a problem or challenge. This is particularly important when your suggestions are not accepted in the moment.

You can use this with your mother, a colleague or your spouse. The basics don’t change. Try ALL of them and let us know what happens.

See ya soon,

THE HIM and Naaila